Joel S. Austin is the Senior Vice President of Technology and Market Operations for Oncor, the largest electric utility in Texas, and the fifth largest electric Transmission and Distribution Company in the United States. Joel is responsible for IT and Cyber Security, Customer Operations Support, Market Operations, and Measurement.
Previously, Joel served as Vice President and Chief Information Officer for Oncor. As head of Oncor’s Information Technology function, Austin is responsible for strategy, information security, new platform development, IT/ OT production operations, inclusive of all networks and field telecommunications, and management of Oncor’s extensive sourcing relationships.
Under his leadership, Oncor’s grid, one of the nation’s most advanced smart grids, safely communicates billions of bits of data through a secure network while its power lines move electricity to 10 million customers across Texas. Much of this data is used by Oncor to measure the amount of electricity its customers are using and is available for Oncor’s customers to monitor their electric usage through web-enabled solutions that can help them lower their electric bills. This and other data is also the foundation for higher-end Analytics, helping Oncor maintain its assets to more reliably deliver electricity to its customers.
Joel has more than 30 years of experience in the energy, finance and software industries at Informix, ENSERCH, Deloitte & Touché and the Texas Utility companies, where he has held a number of business operations, IT and leadership roles.
Austin serves on several educational and civic boards, including the Information Technology Operations Management Advisory Board at Southern Methodist University, and Audit Chair / Board Member for the North Texas Business Council for the Arts.
Austin holds a Bachelor’s degree in Accounting and Business Administration from the University of Kansas and a Masters in Business from the University of Missouri.